CITY OF TERRE HAUTE SEWAGE BILLING CHANGE

Earlier this year, Indiana American Water informed the City of Terre Haute that they had made a strategic corporate decision to exit the sewage billing services line of business. Their decision was based on the desire to focus their efforts on the core service of providing water and wastewater services to the communities they serve. Indiana American Water is currently working with their all their partner communities to ensure a smooth transition of the sewer billing activities.

 

What does this mean for sewer users in our community? The City of Terre Haute has hired a new sewer billing agent. Starting in December, you will begin receiving a sewer bill from the City of Terre Haute. The new bill will be for your monthly sewer charges only. You will continue to pay Indiana American Water (or any other water provider) for your water service but all sewage charges will be moved to the new bill.

 

Upon receipt of your new sewer bill, please direct all sewage billing questions to the Customer Service Center at 1-800-955-6598.

 

Citizens will still be able to make sewage payments at the same local locations where they are accepted today. Payment locations include Mike’s Market, Pages Market, and all Jiffy Mini Marts. In addition, sewer bills can be paid over the phone using a credit or debit card by calling 1-800-955-6598. You will also be able to pay via the internet beginning in January. Please go to the city’s web-site at terrehaute.in.gov and click on the “Sewage Billing” button for payment option updates.