Explanation of your Sewer Bill
The current sewer bill format is 4 pages long, with the 2nd & 4th page containing important information about your bill & other City services. Please review this information.
This document will focus on the 1st & 3rd page of your bill. Below is a quick overview on how to interpret the readings, charges & fees.
The account holder name, mailing address & service address found on your sewer bill is determined by your water provider for Indiana American Water Company or Seelyville Water users by way of a sharing agreement between these water service providers & the City. If you need to make changes to any of these billing components you will need to contact your water provider to initiate that change.
This is only a visual guide & the charges, rates etc. shown may not be reflective of the current charges, rates etc.
Page 1
Account Number- Use your account number with your bank’s on line bill pay service & other automated bill pay services. Reference this number on any correspondence with City of Terre Haute about your sewer bill.
Bill Date- This date is when your bill was printed.
REMEMBER: SEWER (WASTEWATER) USAGE IS BILLED BASED ON THE WATER USED AT LEAST 1 MONTH PRIOR TO THE BILL DATE. READ ON FOR MORE DETAILS ON WASTEWATER SERVICE DATES (BILLING FROM & TO DATES).
Due Date- This is when your payment is due. Failure to make a payment in full by the due date will incur a one-time 10% late fee.
Total Amount Due- This is the total of all charges that should be paid by the due date to avoid any late fee.
Account Holder Name & Billing Address- This is the name & address on file with the water provider. Your bill will be sent to the address listed.
Page 3
Service Address- This is the address that is on file with the water provider to receive services.
Billing From & Billing To Date- This is the period of usage from which the current wastewater usage & charges were determined. The dates found here are reflective of the water meter reads as determined by your water service provider. Your water provider is responsible for reading your water meter.
Current Solid Waste Charges- City of Terre Haute residential customers will see the solid waste fee charge on the sewer bill.
Meter Information- The meter & usage information is obtained from the water company. The wastewater charge is based on the total water usage during the billing period (see billing from & billing to date). You will see total number of units in this section.
Billing for Metered Customers- If you use 3 units are less you will only be charged the minimum rate of $28.21. Any usage greater than 3 units you would pay minimum rate plus $9.01 for every unit used over 3.
Examples:
Your bill will look like the following if you used: 2 units
Your bill will look like the following if you used: 7 units
Billing for Non-Metered Customers (WELL users)-Your bill will be only charged a flat fee of $46.17 per month.
