Department:              Transit Utility

Reports To:               Office Manager

Work Schedule:     8:00 a.m. – 4:00 p.m. (may work Saturday and nights)                               

Status:                       Full Time

FLSA:                        Non-Exempt

Position Responsibilities (include but are not limited to the following):

  • Maintains radio communications.
  • Schedules ADA trips.
  • Approve or deny incoming ADA applications
  • Distributes ADA information to potential passengers.
  • Stays current with FTA regulations that affect ADA Paratransit.
  • Maintains the count of fourteen ride and monthly bus ticket receipts.
  • Dispatches incoming calls.
  • Responsible for system safety and security as instructed.

Knowledge, Skills and Abilities Required:

  • Considerable knowledge of policies, procedures and practices that impact the department.
  • Working ability to interpret laws and regulations.
  • Working knowledge of FTA regulations.
  • Ability to work well with others and to assist others cooperatively and courteously
  • Working knowledge of DOT regulations.
  • Considerable knowledge of Microsoft Office.
  • Ability to answer multiple phone lines.
  • Excellent organizational skills.
  • Ability to prioritize assignments.
  • Detail oriented.
  • Good written and oral communication skills.
  • Working ability to operate standard office equipment.

Education/Training:  High School Diploma or Equivalent

Experience:  1 year clerical experience.  Proficient with Microsoft Office and Outlook.

Working Conditions:  Office Setting

Physical Requirements:

  • Finger dexterity required to manipulate objects and use a keyboard.
  • Ability to see and hear within in normal ranges

How to Apply: Here is the online application