Position Overview

As a Website Administrator at the city of Terre Haute, Indiana, you'll be at the forefront of our digital presence. Your role is pivotal in ensuring seamless user experiences, efficient website functionality, and robust security. If you're passionate about municipal services and thrive in a dynamic environment, we encourage you to apply!

Responsibilities

1. Website Management and Maintenance

  • Content Updates:
    • Regularly update and manage website content, ensuring accuracy, relevance, and compliance with accessibility standards.
    • Collaborate with content creators and stakeholders to enhance user experience.
  • Technical Troubleshooting:
    • Diagnose and resolve technical issues promptly.
    • Monitor website speed, responsiveness, and overall performance.

2. Website Security and Compliance

  • Cybersecurity Measures:
    • Implement robust security protocols to safeguard against cyber threats.
    • Conduct regular security audits and vulnerability assessments.
  • Accessibility and Privacy:
    • Ensure compliance with accessibility standards (e.g., WCAG) and privacy regulations.

3. Training

  • Helpdesk support:
    • Experience through a helpdesk resolving issues users may be experiencing updating their website pages.
    • Understanding the difference between incidents versus problems and determining appropriate steps to resolve.
  • Web Training:
    • Ability to develop training materials on-boarding of new staff.

 

 

4. Technical Skills

  • Proficiency:
    • Familiarity with HTML, CSS, JavaScript, and content management systems (e.g., WordPress, Drupal).
    • Familiarity with web analytics tools (e.g., Google Analytics).
    • Ability to maintain ADA (Americans with Disabilities Act) compliance standards for State and Local governments.
    • Ability to embed videos to a website.

 

  • SEO Knowledge:
    • Apply SEO (search engine operations) best practices to improve website visibility.

Qualifications

  • Education:
    • Bachelor's or Associate’s degree in Computer Science, Information Technology, Technical Communications or related field with minimum 1 year of web management experience.
    • Certifications in web management in lieu of a degree will be considered.
  • Experience:
    • Experience with CMS (content management system) applications.
    • Municipal or government sector experience is advantageous.
  • Soft Skills:
    • Written grammar skills.
    • Excellent communication and collaboration skills.
    • Detail-oriented with a proactive mindset.

Problem-Solving and Decision-Making

  • Technical Troubleshooting:
    • Efficiently diagnose and resolve website issues.
    • Make informed decisions to enhance functionality.
    • Ability and availability to be on an on-call rotation plan.
    • Flexibility and willingness to take on additional responsibilities as needed.

Continuous Learning

  • Stay Updated:
    • Keep abreast of industry trends, emerging technologies, and best practices.
    • Seek opportunities for professional growth.

Why Join Us?

  • Impactful Role:
    • Contribute directly to our community's online presence and services.
    • Shape the way residents interact with our municipality.
  • Collaborative Environment:
    • Work alongside passionate professionals who value innovation and teamwork.
  • Growth Opportunities:
    • Access to continuous learning and skill development.
    • Expand your expertise in municipal web administration.

We look forward to welcoming a talented Web Administrator to our team!

HOW TO APPLY: Click Here